UK Tyre Rescue Suffolk • Norfolk • Cambridgeshire

Privacy Policy

UK Tyre Rescue • Last updated:

This Privacy Policy explains how UK Tyre Rescue (“we”, “us”, “our”) collects, uses and protects your information when you use our website or contact us by phone, WhatsApp, or other channels.

Who we are

UK Tyre Rescue provides 24/7 mobile tyre fitting services across Suffolk, Norfolk and Cambridgeshire.

Information we may collect

  • Contact details: name (if provided), phone number, and any messages you send (e.g. WhatsApp).
  • Location & job details: your location, vehicle details, tyre size, and information needed to provide a quote and carry out the work.
  • Website usage data: basic analytics such as pages visited, device type, and approximate location (if enabled by your browser/network).

How we use your information

  • To respond to enquiries and provide quotes.
  • To dispatch assistance and complete the job.
  • To provide customer support and aftercare.
  • To improve our website and services (e.g. understanding which pages are useful).

Legal basis (UK GDPR)

  • Contract: when we need your details to provide the service you requested.
  • Legitimate interests: customer service, running our business, and improving our website.
  • Consent: where required (e.g. optional marketing).

Sharing your information

We do not sell your personal data. We may share information only when necessary:

  • With service providers who help us operate (e.g. website hosting).
  • If required by law or to protect our rights, safety, or property.

Data retention

We keep personal data only as long as needed for the purposes above, including legal/accounting requirements. We then delete or anonymise it.

Cookies

Our website may use essential cookies for basic functionality. If we use analytics cookies, they help us understand traffic and improve the site.

Your rights

Under UK data protection law, you may have rights including access, correction, deletion, restriction, and objection (depending on the circumstances). You can also request a copy of your data.

Security

We take reasonable steps to protect your information. However, no online service can be 100% secure.

Contact us

If you have questions about this policy or want to exercise your rights, contact us: